1. Ownership and Intellectual Property All content on this website, including but not limited to text, graphics, logos, icons, images, videos, audio clips, and software, is the property of Evergrow or its content suppliers and is protected by Hong Kong and international copyright and trademark laws. Use of our content for any commercial purpose without express written permission is strictly prohibited.
2. Account Creation and Responsibilities To make purchases, you may be required to create an account or use third-party login methods (e.g., Google, Facebook). You agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account and password. Users under the age of 18 must use the site with parental or guardian supervision.
3. Orders and Payment Order confirmation does not constitute acceptance. We reserve the right to refuse or cancel any order due to errors, insufficient stock, or legal/regulatory restrictions. Payment must be made through approved payment gateways such as Stripe or PayPal. You authorize Evergrow or our processor to charge the full order amount.
4. Pricing and Taxation Prices are displayed in HKD unless otherwise stated. For international orders, customs duties, VAT, or additional taxes may apply and are the buyer’s responsibility. We reserve the right to change prices or payment methods without prior notice.
5. Shipping Policy
   • Domestic (HK): Free shipping within Hong Kong. Orders ship within 5–7 business days after payment confirmation.
   • International: Shipping fees vary by region. Customs duties and delays may apply.
   • Title and risk transfer to you upon delivery to the shipping address.
6. Return and Refund Policy Due to the customized and hygienic nature of jewelry products, returns are only accepted for defective items or incorrect shipments. Customers must notify us within 3 days of receipt. Items must be returned with original packaging, receipts, and warranty cards. Refunds will be processed within 90 days.
7. Warranty & Services See our Warranty Card for full details. Includes:
   • 1x free resizing and repolishing within 1 year
   • Lifetime cleaning service
   • Lifetime lab-grown diamond upgrade policy (70% trade-in value)
8. User Content and Feedback By submitting feedback, you grant Evergrow full rights, including intellectual property, and waive any moral rights. Content must not be illegal, infringing, offensive, or harmful. We reserve the right to delete or refuse content at our discretion.
9. Prohibited Use You agree not to:
   • Use content for commercial purposes without consent
   • Disrupt the site or network
   • Reverse-engineer or disassemble any part of the site
10. Limitation of Liability Use of this website is at your own risk. We make no guarantees of uninterrupted service or accuracy. Evergrow is not liable for any indirect, incidental, or consequential damages. Our total liability is limited to the amount you paid for the order in question.
11. Indemnity You agree to indemnify Evergrow and its affiliates against any losses, claims, or damages arising from your misuse of the website or breach of these Terms.
12. Jurisdiction and Governing Law These Terms shall be governed by the laws of the Hong Kong Special Administrative Region. Any disputes will be resolved in Hong Kong courts.
13. Amendments We reserve the right to modify these Terms at any time without prior notice. Continued use of the site signifies your acceptance of the updated Terms.
14. Entire Agreement These Terms and our Privacy Policy constitute the entire agreement between you and Evergrow. Any waiver must be in writing and signed by Evergrow.
15. Language Discrepancy In the event of a discrepancy between different language versions of these Terms, the English version shall prevail.

Contact Us: For questions regarding these Terms, please email us at support@evergrowhk.com.