Effective Date: July 1, 2025

EVERGROW (“we” or “our”) operates the website www.evergrowhk.com (“Service”). This Privacy Policy describes how your personal information is collected, used, and shared when you visit evergrowhk.com (the “Site”) or make a purchase.

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used herein have the same meanings as in our Terms and Conditions, accessible at evergrowhk.com.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We use the following technologies to collect Device Information:

Tracking and Cookie Data

We use cookies and similar tracking technologies to track activity on our Service and retain certain information.

  • “Cookies” are data files placed on your device or computer, often containing an anonymous unique identifier. Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent from a website to your browser and stored on your device.
  • We also use other tracking technologies such as beacons, tags, and scripts to collect and track information and to improve and analyze our Service. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service.

Examples of Cookies we use:

  • Session Cookies: Used to operate our Service.
  • Preference Cookies: Used to remember your preferences and various settings.
  • Security Cookies: Used for security purposes.
  • “Log Files” track actions occurring on the Site and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information (“Personal Data”) that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Email address
  • First and last name
  • Phone number
  • Address, state, province, ZIP/postal code, city
  • Cookies and Usage Data

How We Use Your Personal Information

We generally use the Order Information we collect to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud;
  • Provide you with information or advertising relating to our products or services based on the preferences you have shared with us.

We use the Device Information we collect to help us screen for potential risk and fraud (in particular, your IP address) and, more generally, to improve and optimize our Site (e.g., by generating analytics about how our customers browse and interact with the Site and assessing the success of our marketing and advertising campaigns).

We may also collect information about how you access and use the Service (“Usage Data”). This Usage Data may include details such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Furthermore, when you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal, Stripe, email address, and phone number). We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

Sharing Your Personal Information

As described above, we share your Personal Information with third parties to help us use your Personal Information. Additionally, when you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

Finally, we may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Data Transfer

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

If you are located outside Hong Kong and choose to provide information to us, please note that we transfer the data (including Personal Data) to Hong Kong and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

EVERGROW will take all reasonably necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will take place to an organization or country unless there are adequate controls in place, including the security of your data and other personal information.

Data Disclosure

Legal Requirements

EVERGROW may disclose your Personal Data in good faith if such action is necessary to:

  • Comply with a legal obligation;
  • Protect and defend the rights or property of EVERGROW;
  • Prevent or investigate possible wrongdoing in connection with the Service;
  • Ensure the personal safety of users of the Service or the public;
  • Protect against legal liability.

Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used.

These third parties may access your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the collected data to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visit activity.

For more information on Google’s privacy practices, please visit the Google Privacy & Terms webpage: policies.google.com/privacy?hl=en

Links to Other Sites

Our Service may contain links to other sites not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising via the following links:

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a “Do Not Track” signal from your browser.

Your Rights

If you are a European resident, you have the right to access the personal information we hold about you and to request that it be corrected, updated, or deleted. If you wish to exercise this right, please contact us using the information below.

Additionally, if you are a European resident, we note that we process your information to fulfill contracts we might have with you (e.g., if you place an order through the Site) or otherwise to pursue our legitimate business interests listed above. Furthermore, please note that your information will be transferred outside of Europe.

Data Retention

When you place an order through the Site, we will retain your Order Information for our records unless you ask us to delete this information.

Children’s Privacy

Our Service is not intended for anyone under the age of 21 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from a child without verification of parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Prior to the changes taking effect, we will notify you via email and/or a prominent notice on our Service and update the “Effective Date” at the top of this Privacy Policy.

We advise you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: